Version 2026-07-21-tac-v5-priv-v4-aigov-v3-aup-v3

Terms & Conditions of SignaVision Solutions outlining our features, availability, tiers, and APIs and how notices may change, be suspended, or be withdrawn without notification. No service-level agreement applies. By participating in our services, you acknowledge the 'Acceptance Of Use' Understanding in using our services.

• The services are being provided to your benefits is served as "as-is" and "as-available".
• The services that is available to your usage is provided as "as-is" which does not guaranteed up time, performance commitment, or service-level agreement.
• All services features, APIs, retrieval scope, reasoning behavior, governance controls, storage quotas, tier structures, and platform capabilities may change without a notice,
• You acknowledge that our services may evolve, be restricted, or be removed at any time without notice.
• We may suspend, throttle, restrict, or terminate access to the service, in whole or in part, at our discretion, including for operational, security, governance, research, or capacity-management reasons.
• you are agreeing that you are knowingly participating as a member of a founding/pilot user.
• You acknowledge that your usage is anonymity and aggregated operational observability signals may be used to improve platform safety, retrieval quality, governance systems, and infrastructure performance.
• You agree to the terms on data export, archival, deletion, and retention which are governed by Section 11 (Data Life Cycle).
• you understand that participating in a pilot program is a temporary and experimental engagement, and that the service may be modified, limited, or discontinued at any time without notice.
• You acknowledged that pilot participation does not create any entitlement to uninterrupted access, feature permanence, future commercial terms, or continued availability of any specific capability.

• provide accurate and current registration information.
• maintain the confidentiality of your account credentials.
• use only accounts assigned to you.
• promptly notify us of any suspected unauthorized access or security incident involving your account.

• attempt to access data outside their assigned tenant scope.
• probe, enumerate, bypass, or interfere with tenant isolation mechanisms.
• attempt cross-tenant retrieval or inference attacks.
• use the platform in a manner intended to circumvent governance or access controls.
• Cross-tenant access is prohibited by design and constitutes a material breach of these terms.

• use conflicts with the Acceptable Use Policy.
• operational or security risks are identified.
• lawful-use concerns arise.
• resource consumption materially impacts platform stability or governance integrity.
• Tier assignment does not create a permanent entitlement to any specific platform capability.

• file-type validation.
• malware and threat scanning.
• structural integrity checks.
• format admissibility checks.
• governance and policy evaluation.
• Files that fail admission are rejected and destroyed without entering semantic occupancy.
• Metadata relating to the rejection event, including timestamps and governance reasons, may be retained for security, audit, and operational purposes.

• reverse engineer the platform.
• attempt to extract proprietary governance mechanisms.
• replicate the operational architecture.
• build competing services from platform behavior or outputs.
• Your use of the service grants only a limited right to access and use the platform in accordance with these terms.

• be incomplete.
• contain inaccuracies.
• reflect limited retrieval context.
• omit relevant information.
• generate incorrect or misleading conclusions.
• You are solely responsible for independently verifying outputs before relying on them for legal, medical, financial, educational, operational, or other consequential decisions. Where supported, the platform may provide citation, provenance, retrieval-trace, or governance indicators to improve transparency. Such indicators assist governance but do not guarantee factual correctness or completeness.

• complete admission processing.
• verify extraction integrity.
• create semantic occupancy.
• support short-term recovery and operational validation.

• the occupancy is superseded through governance tombstoning.
• retrieval visibility is revoked.
• future reasoning operations exclude retired occupancy where applicable.
User-facing implications may include:
• historical traces retaining governance references.
• prior retrieval events remaining audible.
• the platform will make commercially reasonable efforts to exclude retired occupancy from future retrieval operations after governance propagation completes.



11.3 Tier Archival

A tier may be:
• archived, resulting in read-only access.
• terminated, resulting in retirement of associated occupancy and retrieval eligibility.
• Archived tiers may preserve:
• chat history.
• retrieval lineage.
• governance trails.
• occupancy references.
When in a situation where preventing new admissions or active retrieval operations is necessary, contact owner at admin@signavision.ca. Terminated tiers may permanently retire associated occupancy after the applicable retention period expires.



11.4 Tenant termination

Upon tenant termination or account closure:

• users may request export of eligible uploaded content during the export window.
• retrieval access is revoked.
• occupancy enters governance retirement procedures.
• active tiers may be archived pending deletion timelines.
Unless otherwise required by law, final deletion occurs within 30 days after the export window closes. Certain records may survive termination for limited purposes, including:
• audit logs.
• governance records.
• security investigations.
• fraud prevention.
• legal compliance.
• dispute resolution.



11.5 Provenance and observability traces


The platform maintains provenance, governance, retrieval, admission, and operational observability records for security, audibility, constitutional governance, abuse prevention, and platform integrity purposes.
These records may include:
• admission provenance logs.
• retrieval traces.
• governance events.
• anonymity operational metrics.
• aggregated performance telemetry.
Aggregated or anonymity observability metrics may be retained beyond deletion of personal data where they no longer identify an individual or tenant. Records may also be retained where required by legal hold, regulatory obligation, litigation preservation, or security investigation.



12. User responsibility


Users are solely responsible for:
• the legality, accuracy, and permissibility of content they upload.
• ensuring they possess all necessary rights, permissions, consents, and lawful authority relating to uploaded content.
• their own use of generated outputs, retrieval operations, exports, and downstream decisions.
• maintaining the security of their accounts and credentials.
• ensuring their use of the platform complies with applicable law, contractual obligations, and organizational policies.
The platform provides governed retrieval and reasoning infrastructure but does not supervise, endorse, verify, or assume responsibility for user conduct, uploaded content, or decisions made based on generated outputs. While the platform implements governance controls, admission discipline, tenant isolation, and citation-grounding mechanisms, no automated system can completely prevent misuse, unlawful conduct, or inaccurate outputs.



13. Suspension and termination


We may suspend, restrict, throttle, archive, or terminate access to the service immediately where reasonably necessary to:
• protect platform integrity, sovereignty boundaries, or operational stability.
• respond to suspected violations of the Terms, Acceptable Use Policy, or applicable law.
• investigate abuse, fraud, security incidents, governance circumvention, or unlawful conduct.
• prevent harm to other tenants, infrastructure, or retrieval systems.
• comply with legal, regulatory, or lawful-authority obligations.
• Where reasonably practicable, we may provide notice of suspension or termination.
In certain circumstances, including security-sensitive or abuse-related events, immediate action may be taken without prior notice.
Upon termination:
• retrieval access is revoked.
• active tiers may be archived or retired.
• users may request export of eligible uploaded content during the applicable export window.
• occupancy retirement and governance tombstoning procedures may begin.
• retention and deletion timelines are governed by Section 11 (Data Life Cycle).
• Termination does not extinguish obligations or liabilities accrued prior to termination.



14. Limitation of liability


To the maximum extent permitted by applicable law, the service is provided on an “as-is” and “as-available” basis without warranties of uninterrupted availability, accuracy, completeness, fitness for a particular purpose, or non-infringement.
The Company shall not be liable for:
• indirect, incidental, consequential, special, exemplary, or punitive damages.
• loss of profits, revenue, business opportunity, goodwill, or data.
• service interruptions, retrieval failures, occupancy corruption, or governance propagation delays.
• user reliance on generated outputs, retrieval results, or automated reasoning.
• acts or omissions of users, third parties, infrastructure providers, or external services.
To the maximum extent permitted by law, the aggregate liability of the Company arising out of or relating to the service shall not exceed the greater of:
• the total amount paid by the user to the Company during the twelve (12) months preceding the claim; or
• one hundred Canadian dollars (CAD $100).
Nothing in these terms excludes or limits liability for:
• fraud or fraudulent misrepresentation.
• gross negligence or willful misconduct where such limitation is prohibited by law.
• liability that cannot lawfully be excluded under applicable legislation.



15. Indemnity


You agree to indemnify, defend, and hold harmless SignaVision Solutions Inc., its officers, directors, employees, contractors, licensers, and affiliates from and against claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
• content you upload, process, retrieve, or distribute through the platform.
• your use or misuse of the service.
• your violation of these Terms, the Acceptable Use Policy, or applicable law.
• claims that your uploaded content infringes intellectual-property, confidentiality, privacy, or other rights of third parties.
• your reliance on or downstream use of generated outputs.
• This indemnity does not apply to the extent a claim results directly from the Company’s fraud, willful misconduct, or gross negligence where such limitation is prohibited by law.



16. Governing law and jurisdiction


These Terms and any dispute arising out of or relating to the service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree that disputes arising from or relating to the service shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction located in Ontario, Canada, unless otherwise required by applicable law.



17. Changes to terms


We may update these terms. Material changes are versioned; the version you accepted is recorded into your account.



18. Contact


Legal correspondence relating to the services, Terms and Conditions, Privacy Policy, Acceptance of Use, or other topic should be written directly to:
admin@signavision.ca SignaVision Solutions Inc. @ Ontario, Canada
Privacy enquiries should be directed to  privacy@signavision.ca.
Security and abuse reports should be directed to  admin@signavision.ca.